Are you looking to work through some 'teenage' puppy issues?
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Want to give your training a kickstart?
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Are you feeling frustrated and disconnected, unsure where to turn?
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New and unique to K9 Connect is our Stay & Train one-on-one training service.
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This is the perfect option to help your dog get over the hurdle of learning to learn. Your dog will be trained by one our very experienced trainers, while you watch (or squeeze in other life commitments like you would when attending your child’s swim session).
Stay & Train is great if you are unsure how to handle part of your training journey with your dog.
Our thirty-minute sessions will certainly satisfy your dog’s mental exercise. Focussing on things like:
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Obedience skills
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General manners
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Confidence, creativity and shaping
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Social etiquette
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A Stay & Train package is a great option to get that kickstart into training. Depending on the issue and your availability, these sessions can be daily, weekly or bi-weekly!
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Can't find a time to suit you? We would only be too happy to discuss our availability and times with you.
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5 Session Package
To be used within 6 months of sign up.
Daytime
5 x 30 minute training sessions
(if lessons are booked before 5:30pm weekdays)
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==> Total Value - $250
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Total Cost: $235
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After Hours
5 x 30 minute training sessions
(if lessons are booked after 5:30pm weekdays or Saturdays)
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==> Total Value - $375
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Total Cost: $350
10 Session Package
To be used within 6 months of sign up.
Daytime
10 x 30 minute training sessions
(if lessons are booked before 5:30pm weekdays)
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==> Total Value - $500
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Total Cost: $450
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After Hours
10 x 30 minute training sessions
(if lessons are booked after 5:30pm weekdays or Saturdays)
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==> Total Value - $750
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Total Cost: $675
TRAINING PACKAGES TERMS AND CONDITIONS
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1. You, the dog’s owner, is responsible for booking your dog into the programs and sessions of your Training Package using our online booking system or calling K9 Connect on 9886 7768.
2. Items are not transferrable to other goods and services (without discussion with K9 Connect).
3. Not transferrable to other pets / owners.
4. Private Lessons and Stay & Train Sessions are conducted at K9 Connect indoor training hub in Ferntree Gully. Travel fees will be added for In-Home private lessons: please contact us for travel prices and bookings for In-Home private lessons.
5. If classes / lessons / sessions are missed and / or a course / lesson / session is not used prior to expiration then that class / course / lesson / session is forfeited.
6. Packages can be cancelled / upgraded / downgraded at any time. Refunds for cancelled packages will be calculated at $75 per session already conducted + $20 administration fee (for example, five lesson package is $350 – you have attended two sessions but don’t want to do any more: refund is calculated as $350 – (2 x $75) - $20 admin fee = $180).
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CANCELLATION POLICY for Stay & Train Packages
It is a requirement that you provide K9 Connect with a minimum of 24 hours notice of cancellation or change of appointment. Should you need to reschedule your appointment time, call or email us and we can arrange an alternative time.
Truly exceptional, unforeseen circumstances causing you to miss your appointment will of course not be charged. This does not include reasons such as forgetting, sleeping in or getting held up at work.
We have put the following rules into place for missed appointments:
First missed appointment – 50% of the session fee is charged. You will be sent an account.
Second missed appointment – the standard full fee will apply, including any travel fees involved. You will be sent an account.
If you have purchased a package and you miss an appointment without giving 24 hours notice, there will be no reimbursements for that consultation.
The only exception to this is if a session was intended to be outside and the weather is forecast to be unfavourable (above 30 degrees or inclement). In this instance, we will contact you and look at rescheduling the appointment.
Are you after just a single program or session?
![PrivateLessons[1].png](https://static.wixstatic.com/media/9bec7e_a0cf7adcded042f39ec3a7869f8c442d~mv2.png/v1/fill/w_129,h_129,al_c,q_85,usm_0.66_1.00_0.01,enc_avif,quality_auto/PrivateLessons%5B1%5D.png)
